Due to Covid19 Outbreak, Campus Visits are not mandatory until further notice.

Course description

Who Should attend & Course Pedagogy

  • Professionals who are looking to upgrade their career in Operations.
  • Operations Manager or Leads, Project Management Professionals, Executives from Services and Manufacturing Sector.
  • Those who have abilities to drive innovation and change with a view of keeping their business relevant and competitive in the future.


  • Graduation or equivalent degree from any recognized University or Institute
  • Working Professionals with a minimum of 3 years of experience
  • Junior, Mid, and Senior Level Managers Working in the Operations area in both Services and Manufacturing.
  • Corporate Nominated (graduation criteria maybe considered for exemption in cases where participants have some prior experience in the respective domain).

Benefits to Participants

The course would enable participants to evolve an understanding of the contemporary challenges in Projectized organizations, service industry while at the same time help them internalize specific nuances pertaining to service design. The course would also equip participants with several Project execution skills and analytical models for make competitive service decisions as decision-makers.


Project Presentation30%

Course Pedagogy

To meet the desired objectives of the course, the pedagogical methods that would include but not limited to are: Lectures and discussions on the online platform, problem solving, and case analysis.

Assignments, Videos & Case Studies

Curated Course Syllabus

Paradigms of Operations Management

  • Nature of operations in manufacturing and services
  • Visualizing challenges in manufacturing and services
  • Strategies for operational competitiveness

Service Delivery

  • Service delivery system design
  • Service quality

Operational Excellence

  • Efficiency and productivity studies
  • Efficiency modeling using Linear programming

New Product Development

  • Concurrent product development
  • Quality functional deployment
  • Contemporary challenges in product development
  • Product platforms

Forecasting in Operations Management

  • Various forecasting techniques and their applications
  • Measures of forecasting accuracy
  • Forecasting using MS EXCEL

Decision Analysis

  • Expected value for decision-making
  • Decision Tree

Project Planning and Scheduling

  • Project life cycle
  • PERT/CPM methods

Inventory and Supply Chain Management

  • Economic order quantity
  • Inventory classification based on review systems and vendor management
  • Concepts of supply chain management
  • Issues in supply chain coordination, integration, and sourcing

Quality Management

  • Understanding quality and its dimensions
  • Total quality management
  • Understanding defects
  • Continuous improvement

Quality Tools

  • Check Sheet
  • Fishbone Diagram
  • Histogram
  • Scatter Plot
  • Pareto Chart
  • Flowchart
  • Statistical Process Control (Control Chart)

Six Sigma Management

  • ISO 9000
  • Six Sigma Philosophy
  • Six Sigma Infrastructure
  • Six Sigma Responsibilities
  • Six Sigma Deployment to The Supply Chain

Six Sigma Methodology

  • Tools to Define
  • Tools to Measure
  • Tools to Analyze
  • Tools to Improve
  • Tools to Control

Six Sigma and Lean Management

  • Lean and Muda
  • Types of Waste
  • Value Stream Mapping (VSM)
  • Six Sigma and Lean

Program Fees

For Indian Residents

Rs. 70000 + GST*

Amount (INR)
1st instalment
On Selection
Rs. 15000 + GST*
2nd Instalment
10 August 2020
Rs. 15000 + GST*
3rd Instalment
10 September 2020
Rs. 15000 + GST*
4th instalment
20 November 2020
Rs. 25000 + GST*

For International Students

USD 1650

Amount (USD)
1st instalment
On Selection
USD 400
2nd Instalment
10 August 2020
USD 400
3rd Instalment
10 September 2020
USD 400
4th Instalment
20 November 2020
USD 450
indly Note : Campus visit will be over and above of program fee.
* EMI dates may vary on a case to case basis. For more information, please refer the welcome email sent to you after the registration.
* Bank loan available

Course Certificate

Earn Certification After The Successful Completion Of The Course

Earn Certification After The Successful Completion
Click to enlarge

Tools to be Used

Program faculty members

Learn from the best

Mohit Goswami-IIM Raipur
Prof Mohit Goswami

Prof. Mohit Goswami is a unique amalgam of academics and industry. Prof. Goswami pri o r to j o ining a c ademi a wa s a s s o c i a ted w ith gl ...

Gopal Kumar IIM Raipur
Prof Gopal Kumar

Gopal Kumar is Assistant Professor of Operations Management at the IIM Raipur. He received his PhD in supply chain collaboration from the IIT Khar...

About the institute


  • IIM Raipur offers Management Development Programs in different area in management to reflect the evolving realities of business and management practices. The MDPs will provide an opportunity to participants to exchange ideas and gain insights from a diverse range of peers.
  • IIM Raipur offers Advance Management Development Programs that consist of overseas learning Program (OLP) of two weeks duration and two weeks at Campus in tie up with global & International Business Schools and Institutions, who will facilitate as well as organize both the classes as well as visit to Industry to the Participants.
  • The Institute offers tailor-made In-Company executive development Programs for Senior and Middle level executives of different organizations including Private, Public and Government Sectors, to maximize their potential by gaining or refining their Management Skills.

Indian Institute of Management (IIM) has been set up by the Government of India, Ministry of Human Resource Development in 2010 at Raipur, the capital of Chhattisgarh. Chhattisgarh is one of the fastest growing states of India with its rich mineral, forest, natural and local resources.

The Institute believes in preparing ethical leaders who are not only committed to business, commerce and industry but are also socially conscious towards their contribution in nation building and bring in name for the country globally. The institute is abuzz with activities carried by the student clubs which are now expanding their scope of activity and bringing luminaries from the Corporate. The Government of Chhattisgarh has allotted over 200 acres of land for the IIM Raipur campus in Atal Nagar.

The new campus is a state-of-the-art campus presenting a blissful mix of modern architecture, culture & heritage of Chhattisgarh.

Start Your Application

  • I have read the details and eligibility criteria for admission to the program, that I am applying for.

  • I understand that my application shall be considered complete only when the Application fee along with required documents are received by IIM Rohtak and all mandatory fields in the application form are completed.

  • I understand that merely submitting the application form and fee, does not entitle me for the admission to the Diploma programme The admission is purely on the basis of my profile scoring, qualification and further evaluation by the Institute.


Career Assistance


Corporate Prices / Plans

No. of Nomination
2 to 5
6 to 10
11 to 20
21 and above
Contact the team


EMI Options / Plans

1 Month
Rs. 70000 + 18% GST
5 Month
Rs. 14000 + 18% GST
9 Months
Rs. Monthly
12 Months
Rs. Monthly
Rs. 10212 Monthly
Down Payment for Course is 7000 + 18% GST
Please Note
  • Processing Charges may be applicable as per bank rules.

  • 10% down payment of the course fees shall be paid to Nulearn.

  • No loan facility is available for foreign students.

  • Click here to apply by loan. (loan partner propelld)


Register Now


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