Course description

Who Should attend & Course Pedagogy

  • Professionals who are looking to upgrade their career in Operations Management, Quality, lean or Six Sigma

  • Project Managers, Supply chain Managers, Quality Managers, Plant Managers or other functional managers

  • Working professionals in an organization with an acumen and interest in Operations Management


  • Graduation or equivalent degree from any recognized University or Institute
  • Working Professionals from any domain
  • Corporate Nominated (graduation criteria maybe considered for exemption in cases where participants have some prior experience in the respective domain)

Course Pedagogy

The form of delivery will be Blended (Campus, Self-space and online), with 1 day workshop and a final examination will be conducted by the Institute at the end of the course. All the sessions will be conducted through the digital platform and delivered LIVE by the eminent faculty of IIM Kashipur.


There are periodic evaluations built in throughout the duration of the course. These maybe in the form of a quiz, assignment, presentation, Main business plan, case study, final exam or other objective/subjective assessment. The evaluations are designed to ensure continuous student engagement with the course and encourage practical learning. Students who successfully clear the same along with the requisite attendance criteria will be awarded a Certificate from IIM Kashipur as appropriate.


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Assignments, Videos & Case Studies

Curated Course Syllabus

Paradigms of Operations Management

  • Nature of Operations
  • Visualizing Challenges
  • Strategies for operational competitiveness

Design of Products and Services

  • Describe the concepts of Product Design
  • Understand different product design criteria (QFD, VA)
  • Describe the concepts of Service Design

Capacity planning

  • Describe the concept of capacity management
  • Understand the concept of economies and diseconomies of scale
  • Apply break-even analysis for capacity planning

Understand the concept of MRP

  • Understand the concept of Master Production Schedule
  • Develop a system structure for MRP

Project Management

  • Project Planning
  • Work Breakdown Structure (WBS)
  • Organization Breakdown Structure (OBS)
  • Responsibility Matrix
  • CPM & PERT

Demand Forecasting in SCM

  • Characteristics of forecasts
  • Classification of forecasting methods
  • Measures of forecast error
  • Solving forecasting problems using Excel

Inventory & SCM

  • Role of Inventory in SCM
  • Inventory Control systems
  • Inventory Review Systems
  • Managing Uncertainty in SCM

Sourcing Management

  • Sourcing Strategy and its alignment to Business Strategy
  • Total Cost of ownership
  • Strategic Sourcing Process & Elements
  • Risk Management in Sourcing
  • Supplier selection & evaluation
  • e-Procurement

Designing Supply Chain Networks

  • Role of network design in supply chains
  • Factors influencing network design decisions
  • Framework for network design decisions

Managing Information Flows and Bullwhip Effect in Supply Chain

  • Understand important supply chain strategies like postponement, risk pooling

Understand the Analytics Framework

  • Decision Domain in Supply Chain Analytics
  • Supply Chain Analytics Process Framework
  • Contemporary Analytics Framework

Supply Chain Analytics Modeling

  • Descriptive Analytics
  • Predictive Analytics
  • Machine Leaning in Analytics

Decision Modeling

  • Introduction to steps in problem solving
  • Quantitative analysis and decision making
  • Models for decision- making
  • Introduction to Linear Programming

Logistics Management

  • Distribution, Transportation, Warehousing, Information technology
  • Logistics integration, Outsourcing
  • Omni-channel logistics; Downstream Management; End Consumers; Logistics restructuring

Transportation and Assignment Problems

  • Formulation and Solution to Transportation problems
  • Formulation and Solution to Assignment problems

Quality Overview

  • Defining the Quality
  • Phases of Customer Satisfaction
  • TQM Models
  • Quality Management Gurus

Quality Management System

  • Using Process Approach to build Quality Management System
  • Quality Management System ISO 9001/Quality accreditation systems

Understanding Lean and its Applications

  • Introduction to Toyota Production System
  • History, Philosophy and Applications across various sectors and domains
  • Flow Efficiency Vs. Resource Efficiency
  • Lean Vs Six Sigma, Lean Six Sigma
  • Types of Waste MUDA, MURA, MURI
  • Value Stream Mapping

Six Sigma Overview

  • Six Sigma Philosophy
  • Origin of Six Sigma
  • Six Sigma Evolution
  • Six Sigma Approaches

Recognize Phase

  • Create Organization for Six Sigma
  • Create Project Hopper
  • Select a Project
  • Project Prioritization Matrix

Define Phase

  • Ensure that the project is important
    • Project Charter
  • Identify the stakeholders and understand their concerns/ requirements connected to the problems
    • VoC/ VoS
    • Kano Model
    • VoS Template
  • Define the measures to represent the concerns/ requirements in terms of Critical to Quality (CTQs)
  • Map the macro-level process which consists of the causes and the effect
    • SIPOC

Measure Phase

  • Introduction to basic Statistics
  • Process Stability Analysis - Normality
  • Data Collection Planning
  • Collection Methods
  • Theory of Sampling
  • Root Cause Analysis
  • Measurement System Analysis

Analyse Phase

  • nalyse the problem to ascertain the status of the problem as chronic, sporadic and unstable
    • Control Charts-Variable, Attribute
  • Analyse the process to identify process flow relate real causes
    • Process Maps

Analyse Phase

  • Conclude real causes with estimated confidence
    • Test of Hypothesis
    • Steps for Test of Hypothesis
  • Normality test, 1 Sample-t-test, 2-Sample-t-test, One-Way ANOVA,; Chi-square test

Control Concepts

  • Confirm Improvements: Before-After:
    • Test of Hypothesis
    • Process Capability
    • Pareto Diagram
    • Control chart
    • Process Map
      • Ensure on-line control of improved status
      • Ensure on-line control of improved status
    • Document, Standardize & Integrate

Program Fees

For Indian Residents

Rs. 70000 + GST*

Amount (INR)
1st instalment
Immediate Payment
Rs. 20000 + GST*
2nd Instalment
10 May 2023
Rs. 30000 + GST*
3rd Instalment
20 June 2023
Rs. 20000 + GST*

6 Months No Cost EMI
Starts from

Rs. 11667 + GST*

For International Students

USD 1650

* EMI dates may vary on a case to case basis. For more information, please refer the welcome email sent to you after the registration.
* 1% + GST* processing fees will be charged by loan partner in 6/9/12 months EMI.

Course Certificate

Earn Certification After The Successful Completion Of The Course

IIM Kashipur Certificate
Click to enlarge

Tools to be Used

Program faculty members

Learn from the best

PhD, IIT Kharagpur

Dr. Kunal Ganguly is an Associate Professor at the Indian Institute of Management Kashipur. He has done his MBA and PhD. from Vinod Gupta School o...

About the institute


  • The Institute is set up with the objective of providing quality management education while sensitizing students towards the needs of the society.

    • The faculty at IIM Kashipur represent the best mix of academic and industrial experiences.


    • The Institute is located in one of the most densely industrialized regions in the country with over 180 industries having plants in and around the region. This places the Institute at a vantage point when it comes to ‘Learning by Doing’ via frequent industry interactions and live projects.


    • The rigorous curriculum seeks to instil a passion for knowledge and ability to apply that knowledge to real life scenarios.

The Indian Institute of Management Kashipur is set up with the mission to drive academic excellence using innovative teaching methods, promoting research and practice of sustainable leadership. The institute commenced operations in July 2011 with a vision to become, over the next 10 years, one of the top business schools in India developing leaders who can perform globally. The fraternity diligently follows the core values of mutual respect, lifelong learning, the pursuit of excellence, transparency, and integrity.

The flagship programmes of the institute are Master of Business Administration (MBA) and Master of Business Administration (Analytics) which are full time, two-year residential programmes. The rigorous educational curriculum tries to ingrain an enthusiasm for learning and the capacity to apply that information to real-life scenarios. The programme lays accentuation on all-round personality.

The institute also offers a two-year weekend Executive Master in Business Administration (MBA-WX) for working executives. Doctoral Programme – PhD and Executive Fellow Programme (EFPM) are the two doctoral programmes launched in 2015 and 2014 respectively. The faculty at IIM Kashipur represents one of the best mixes of academic and industrial experiences.

The 200-acre campus spreads loudness and cheers in the serene town of Kashipur, nested in the lap of Himalayas. The vibrant youth converging from across the country has lent life to and energized the beautiful campus. The institute brags of being situated in one of the densest industrialized districts in the nation with more than 180 ventures that have set up their plants in and around the region. This places the institution at a vantage moment when it comes to ‘Learning by Doing’ through regular industry interaction and live projects.

Start Your Application

  • I have read the details and eligibility criteria for admission to the program, that I am applying for.

  • I understand that my application shall be considered complete only when the Application fee along with required documents are received by IIM Rohtak and all mandatory fields in the application form are completed.

  • I understand that merely submitting the application form and fee, does not entitle me for the admission to the Diploma programme The admission is purely on the basis of my profile scoring, qualification and further evaluation by the Institute.


Career Assistance


Corporate Prices / Plans

No. of Nomination
2 to 5
6 to 10
11 to 20
21 and above
Contact the team


EMI Options / Plans

1 Month
Rs. 70,000 + 18% GST
3 Months
Rs. 23,334 + 18% GST
9 Months
Rs. 7023 Monthly
12 Months
Rs. 5367 Monthly
Down Payment for Course is 10000 + 18% GST
Please Note
  • Processing Charges may be applicable as per bank rules.

  • No loan facility is available for foreign students.


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